Deregistration
If we have concerns about your quality, you may be deregistered.
If we have concerns about your quality, we will work with you to resolve the situation. If you do not act within an agreed timescale, this will lead to deregistration.
The triggers and timescales for deregistration are below:
| Criteria | Temporary deregistration | Permanent deregistration |
| Cycle training not delivered according to Bikeability delivery guides, multiple issues | Immediate deregistration on Link
Timescale for remedial action agreed (max 4 weeks)
|
Lack of action in the agreed period |
| Multiple issues in management, may include:
policies, IQA, instructor development, DBS, 1st aid and safeguarding training, not using complete award packs |
Immediate deregistration on Link
Timescale for remedial action agreed (max 4 weeks) |
Lack of action in the agreed period
|
| Health & safety or safeguarding incident due to training provider negligence | Immediate deregistration on Link
Timescale for remedial action agreed (max 4 weeks) |
Lack of action in the agreed period
|
| Serious complaint about delivery or response unsatisfactory / unprofessional | Immediate deregistration on Link
Timescale for remedial action agreed (max 4 weeks) |
Lack of action in the agreed period
|
| Ongoing breach of inclusion agenda | Immediate deregistration on Link
Timescale for remedial action agreed (max 4 weeks) |
Lack of action in the agreed period
|
| Violation of grant terms and conditions | Immediate deregistration on Link
Timescale for remedial action agreed (max 4 weeks) |
Lack of action in the agreed period
|
| Annual renewal missed | Timescale for remedial action agreed (max 2 weeks) | Remedial action not complete and no contact to confirm |
| Insurance expired | Timescale for remedial action agreed (max 1 week) | Remedial action not complete and no contact to confirm |
| Use of unsupervised provisionally qualified instructors; use of unqualified staff
|
Immediate deregistration until confirmation of how the training provider can staff courses with qualified Instructors is confirmed and agreed | Repeated violation of use of inappropriate Instructors |
| Instructor deregistration | Immediate deregistration on Link
Timescale for remedial action agreed |
Lack of action in the agreed period
|
These timescales are estimates and we will work with you to come to a positive solution. Deregistration is the final step. We will support you as much as possible to ensure this does not happen.
If you are deregistered, we will inform your grant recipient immediately. You will be unable to deliver Bikeability.
You may appeal a deregistration. Email emily@bikeabilitytrust.org, who will discuss your case with the Department of Transport.